In accordance with Regulation 16 and Schedule 1 of the Children’s Homes (England) Regulations 2015, each Cedarvale Care residential home maintains a comprehensive, current and unredacted Statement of Purpose.

The Statement of Purpose is an essential operational framework providing placing authorities, commissioners, social workers, young people, families and regulatory inspectors with clear information regarding:

Ethos & Model of Care: Our child-centred principles, positive relational approach and trauma-informed residential support structure.
Facilities & Accommodation: Individual bedrooms, communal lounges, domestic kitchen and dining areas, safety specifications, and garden grounds.
Staffing Structure & Qualifications: Leadership credentials, keyworker ratios, continuous professional development, and supervision frameworks.
Admissions & Placement Matching: Criteria for placement suitability, planned transitions, emergency admission protocols, and placement stability monitoring.
Child Welfare & Development: Education support, health coordination, cultural and religious needs, and preparing young people for independent living.

Access to Full Operational Documentation

The full unredacted Statement of Purpose and Location Assessment are provided to Local Authority commissioners, social workers, and regulatory inspectors upon request.

Request Statement of Purpose

Document 02 / Statutory Priority Reviewed: 2026 · Working Together (2023)

Safeguarding & Child Protection Policy

Working Together to Safeguard Children (2023) · Children Acts 1989 & 2004

Cedarvale Care places the safety, welfare and dignity of children and young people above all other operational priorities. We adhere strictly to statutory guidance, including Working Together to Safeguard Children (2023), the Children Act 1989 and 2004, and local multi-agency safeguarding arrangements.

All staff undergo mandatory safer recruitment vetting, including enhanced DBS checks with Children’s Barred List clearance, employment verification, and regular safeguarding training. Our care teams are trained to identify and act immediately upon signs of harm, neglect, physical or emotional abuse, exploitation (CCE and CSE), radicalisation, and missing from home episodes.

Children and young people are actively listened to, empowered with personal agency, and supported by trusted keyworkers to speak up about any worry or concern without hesitation.

Designated Safeguarding Lead (DSL)

Cedarvale maintains a dedicated Designated Safeguarding Lead responsible for rapid liaison with placing authority social workers, Local Authority Designated Officers (LADO), and emergency services.

Safeguarding contact: info@cedarvale-care.co.uk

Document 03 / Accountability Reviewed: 2026 · Regulation 39 Compliance

Complaints Policy & Procedure

Children’s Homes (England) Regulations 2015 — Regulation 39

Cedarvale Care believes that concerns and feedback are vital to maintaining safe and respectful residential care. A complaint may be raised by a child or young person, parent, guardian, independent advocate, social worker, commissioner, employee or member of the public.

No young person will ever experience unfair treatment, reprisal or diminished care as a result of raising a concern or complaint. Children are provided with child-friendly complaints guides and independent advocacy support upon admission.

Stage 1: Informal & Submission

Submitted in person, via keyworker, or by email to info@cedarvale-care.co.uk. Acknowledged within 48 hours.

Stage 2: Formal Investigation

Thoroughly investigated by an independent designated senior manager, with a documented resolution provided within statutory timeframes.

Complainants retain the right to escalate matters directly to Ofsted or the Local Government and Social Care Ombudsman if unsatisfied with an internal outcome.

Document 04 / Governance Reviewed: 2026 · PIDA 1998 Compliance

Whistleblowing Policy

Public Interest Disclosure Act 1998 · Employment Rights Act 1996

Cedarvale Care is committed to the highest standards of openness, probity and accountability. Our Whistleblowing Policy establishes safe, protected channels for employees, agency workers, contractors and professionals to raise genuine concerns regarding safety, malpractice, unlawful conduct or regulatory breaches.

In accordance with the Public Interest Disclosure Act 1998 (PIDA), individuals who make a qualifying protected disclosure in good faith are strictly protected against victimisation, harassment, disciplinary action or any form of professional detriment.

Confidential Disclosure Route

Whistleblowing concerns can be submitted in complete confidence to our executive leadership team at info@cedarvale-care.co.uk.

Workers may also contact Protect (independent whistleblowing charity) or Ofsted directly if they believe an internal disclosure cannot be made safely.

Document 05 / Inclusion Reviewed: 2026 · Equality Act 2010

Equality, Diversity & Inclusion Policy

Equality Act 2010 — Protected Characteristics & Anti-Discriminatory Practice

Cedarvale Care believes every person should be treated with dignity, fairness and respect. In accordance with the Equality Act 2010, we operate zero tolerance towards unlawful discrimination, harassment, bullying or victimisation on grounds of race, ethnicity, religion, disability, sex, sexual orientation, gender reassignment, or socio-economic background.

We recognise that children and young people have diverse identities, heritage, cultures, communication styles and emotional needs. Across all our homes, we actively promote inclusivity, support dietary and religious observance, celebrate personal identity, and remove physical or systemic barriers to participation.

Document 06 / Data Protection Reviewed: 2026 · UK GDPR & DPA 2018

Privacy Policy

UK General Data Protection Regulation (UK GDPR) · Data Protection Act 2018

Cedarvale Care is the data controller for personal information collected through this website, adhering strictly to the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

We practise strict data minimisation: we do not collect or request sensitive child case records, medical histories or identifying data through public website contact forms. All case discussions with Local Authorities occur via approved, secure local government channels.

Personal information submitted for placement enquiries, recruitment or general correspondence is retained only as long as necessary to fulfil statutory or administrative requirements and is never sold or shared with unauthorised third parties.

Document 07 / Digital Standards Reviewed: 2026 · WCAG 2.2 AA

Accessibility Statement

Web Content Accessibility Guidelines (WCAG 2.2 Level AA)

Cedarvale Care is committed to ensuring digital accessibility for all users, adhering to the Web Content Accessibility Guidelines (WCAG 2.2 Level AA).

Full keyboard navigation compatibility and visible focus indicators across all components
Contrast-compliant typography respecting editorial readability and legibility
Full support for screen readers and semantic ARIA landmark standards
Strict adherence to prefers-reduced-motion

To report an accessibility issue or request documents in an alternative format, email info@cedarvale-care.co.uk.

Document 08 / Compliance & Terms Reviewed: 2026

Cookie Notice & Terms of Use

Essential Cookies

This website uses only essential functional cookies required for navigation, security, and accessibility. No invasive advertising or behavioral tracking cookies are deployed without explicit consent.

Website Terms of Use

Content on this website is for general institutional information and does not constitute a formal placement contract or emergency service. All materials belong to Cedarvale Care.

Professional Information Route

Request complete policy documentation

If you are a Local Authority commissioner, social worker or inspector requiring unredacted operational documentation, please contact our administrative desk directly.

Request Policy Documents